DELIVERY INFORMATION
Thank you for choosing Enru Global for your online shopping needs. We strive to provide a seamless and efficient delivery experience. Please review the following information regarding our delivery process:
Shipping Methods and Rates
We offer reliable shipping methods to ensure that your order reaches you in a timely manner. The shipping rates are calculated based on the weight and destination of your package. During the checkout process, you will be presented with available shipping options and their corresponding costs.
Processing Time
Once you have successfully placed an order on our website, we will begin processing it. Our team works diligently to ensure that your order is prepared and packaged with care. The processing time typically ranges from 1 to 3 business days, depending on the availability of the items you have ordered.
Shipping Time
The shipping time refers to the duration it takes for your package to be delivered to your specified address after it has been dispatched from our warehouse. The shipping time may vary based on the destination and the shipping method chosen. We partner with reputable shipping carriers to provide accurate and reliable estimated delivery dates.
Tracking Your Order
Once your order has been dispatched, we will provide you with a tracking number via email. This tracking number can be used to monitor the progress of your shipment. Please note that tracking information may take up to 24 hours to be updated in the carrier’s system.
Shipping Restrictions
At Enru Global, we strive to comply with all applicable shipping regulations and restrictions. However, please be aware that there may be certain products that are restricted from being shipped to certain locations. If we encounter any restrictions with your order, we will notify you promptly and work towards finding a suitable solution.
Delivery Issues
In the event of any delivery issues or concerns, please contact our customer support team. We will investigate the matter promptly and work towards resolving any problems that may arise.
International Shipping
Currently, we offer international shipping to select countries. Please note that international orders may be subject to additional customs fees, import duties, or taxes imposed by the destination country. These charges are beyond our control and are the responsibility of the customer. We recommend contacting your local customs office for more information regarding potential fees or restrictions.